Privacy Policy
This policy explains what data Florence Pisa Siena Tours may receive, why we use it, and what happens when you follow a booking link.
Last updated · October 2026
Florence Pisa Siena Tours is an independent travel information website. We do not operate tours, sell tickets, take payment, or manage bookings.
Information we receive
You can browse most of this site without giving us personal information. If you email us, we receive the details you choose to include, such as your name, email address, and message.
- We use emails to answer website questions, check reported errors, and improve site content.
- We do not ask for card details, passport details, passenger names, or booking references.
- We keep email correspondence only as long as needed to deal with the message, then delete it or remove personal details where practical.
Analytics and site use
We may use basic analytics tools to understand how visitors use the site. These tools can collect technical information, such as pages viewed, device type, browser, general location, and how you reached the site.
We use this information to find broken pages, understand which guides are useful, and improve the site. We do not use it to identify you personally.
Booking links and GetYourGuide
Some links take you to GetYourGuide to view or book a tour. These links include our affiliate tracking code, PYVZALU, which may tell GetYourGuide that you arrived from this site.
After you leave our site, GetYourGuide’s privacy policy and terms apply to the information you provide there. We do not receive your payment card details, passenger names, booking contents, or confirmation details.
GetYourGuide handles availability, payments, booking changes, cancellations, and refunds. For help with an existing booking, contact the provider shown in your confirmation email.
Cookies and similar storage
Cookies are small files stored in your browser. This site or its service providers may use them for basic site functions, analytics, and to help measure whether an outbound booking link was used.
You can block or delete cookies in your browser settings. Some features or measurement may not work as expected if you do. A booking platform may use its own cookies after you follow a link to it.
Your privacy rights
If UK or EU data protection law applies to you, you may have rights to ask for access to your personal data, correct it, delete it, restrict its use, or object to certain processing. You may also have a right to complain to your local data protection authority.
Rights and complaint routes vary by where you live. We will consider requests based on the information we hold and applicable law.
Changes to this policy
We may update this page when our site practices change. The date above shows when it was last revised. This page is provided for transparency and does not replace GetYourGuide’s privacy policy or terms, which govern any booking made through its platform.
Getting in touch
For questions about this policy or a request about your personal data, email info@florencepisasienatours.com. Please do not send booking or payment details to this address.